Quick Support of Epos now

Quick Support

 

If ever a problem arises, managers can count on Epos Now to respond quickly. Many customers also point out that responders had been patient, accommodating, and helpful in resolving problems or answering queries. Because of the fast resolutions, establishments can get back to business without losing sales.

 

System Expansion

 

Epos Now EPOS software are expandable—they support third party integrations with over 80 partner applications and programs. More importantly, they allow establishments to accept payments that are neither physical cash nor card such as PayPal and Apple Pay. That way, more customers who would like to pay differently could be served.

 

Cloud Management

 

Since Epos Now systems are cloud-based, managers and owners can manage their businesses whenever and wherever. They can do different things like monitor employee productivity, change pricing, accounting, or generate reports away from the office. This gives the management flexibility to supervise the business even when they are away from the venue.

 

Report Generation

 

Epos Now can generate reports and analysis on various aspects of the business, especially sales. Through their dashboard, business owners and managers can monitor their revenues and identify which areas could be driven for more growth. Detailed data can better help establishments to identify their needs and even boost sales.

 

Accounting

The Epos Now POS systems do more than just keep count of revenues. Businesses even automatically get their quarterly and end-of-year tax returns from the systems. This eliminates the need to hire an accountant or purchase another program that can do these same functions.

 

Product and Stock Organization

 

Vendors can effortlessly update their catalogs with Epos Now POS. Through the systems, they are able to add products or edit product information and even bundle different items to come up with new offerings. This is particularly helpful for businesses that have a wide range of products so that their customers will not have a hard time looking for something specific.

What is Epos Now?

Epos Now is a complete EPOS system that can be used by all kinds of businesses, especially those in the retail and hospitality industries. Their systems are very responsive and work both online and offline. That way business can rest assured that they will never lose a sale if and when their Internet connection is not working.

 

The system also acts as a platform for reporting, back office management, inventory control, staff monitoring, and customer relations tool.

 

Further, Epos Now allows integrations with more than 80 programs and applications to offer establishments more flexibility. This way, customers have a variety of options when it comes to their orders or purchases.

 

Epos Now is also very easy to use, so staff can be trained to operate the system in a short time. In this way, employees with access to the POS system will know what to do even when the need arises for them to man the till.

 

Overview of Epos Now Benefits

Here are some of the main benefits associated to using Epos Now:

 

Ease of Use

 

Users of Epos Now point-of-sale system greatly benefit from the user-friendly interface. The layout is simple and easily navigable that even those who do not consider themselves techies would be able to use it properly after a quick training.

 

Secure System

 

Epos Now is also a secure system. Owners and managers can give or restrict access to the till and to other functions such as discounting or giving refunds. Furthermore, all transactions are logged so that till theft, stock shrinkage, and misuse can be circumscribed or avoided completely

EPOS System Benefits:

Benefits of EPOS System

The LIGHTSPEED EPOS System is a complete management tool for pharmacies providing them with full control over virtually all aspects of the business. The features are as follows:

Easy to use

The system is user friendly and the features are organized intuitively so staff can provide a better and more efficient service to their customers.

Save money

LIGHTSPEED Systems provides a detailed stock control methods and techniques that would save you money, following a few highlighted features that will impact your pharmacy operation and can make significant savings in your pharmacy.

Setting up minimum and maximum stock level and suggested sales order by the system reduces excess ordering and creating dead stock.

Setup promotions, analyse sales for: Fast and Slow moving lines, not sold since and average sales forecast. All these combined can provide an increase in turnover.

Chemist and Druggist Update

Keep your prices up to date with the Chemist and Druggist weekly updates; these updates will be downloaded to your tills automatically over the internet. Price changes and Shelf Edge Labels can then be printed easily. You can exclude specific items or departments from updating prices during C&D updates.

Shelf Edge Label

Shelf Edge Labels can be printed in thermal receipt printers, therefore there is no extra cost of buying expensive labels and printers.

Reports

You can view wide range of management reports so you know exactly what is happening in your business.  The reports consist of: Sales summary, sales statistics, customer statement, top sellers and non-sellers.

Our software allows Pharmacies to manage customer accounts, invoices, statements and credit notes, purchase invoices recording and full accounts summary to analyse expenditure in a day to day pharmacy business.

EPOS hardware

EPOS Hardware: POS Terminals

 

Equipped with up to Intel Pentium B950 2.1GHz CPU (Optional) and DDR3 memory.

Resistive, IR, Bezel-free Resistive, or Bezel-free PC touch screen (Bezel-free option for JIVA KS-7515 only).

15” LCD 1024 x 768 resolution.

UPS (Embedded on main board developed by Posiflex) support to avoid sudden loss of power during transaction.

FanFree design boasting quiet and anti-dust features.

 

Patented aluminium die casting design for efficient cooling.

Push-open cover to protect power switch from accidental shutdown.

Bottom cable guide design and cover for safety and neat outlook.

 

 

 

 

Thermal Printer:

 

EPOS thermal receipt printer with compact, minimalist splash-proof lacquered black or white finish – and a convenient front receipt printout.

Specially developed for point-of-sale and service applications. This thermal receipt printer features a trendy minimalist style, lacquered finish and compact dimensions and a great modern design.

The printer is one of the few in the market to feature a front receipt printout, ensuring better protection against dust, crumbs and liquid splashes in tough environments.

 

Cash Drawer:

 

A vital component on any point of sale, the cash drawer is an essential companion to AURES’ POS desk equipment.

The 3S 430 has a removable spacer system for 8 types of notes and 8 types of coins. Two slots on the front side are used for receipts, cheques and removable inserts.

This cash-desk equipment features rounded edges and steel clips to hold down notes and is available in beige or in black.

 

Customer Display:

 

·     VFD Customer Line Display.

·     Green or Blue screen filter.

·     Two-line display with 20 characters per line.

·     Large character size for easy viewing : 9.03 mm x 5.25 mm.

·     15°, 30° and 45° tilt angle adjustment.

·     Various command emulations selectable by DIP switch: ADM, Aedex, ESC/POS, Futaba, Noritake, UTC.

·     12 international character sets support.

·     Rear-mount for Posiflex XT series terminal.

 

POS Tablet:

 

W-TOUCH is an integrated 15-inch touch screen till equipment: only 48 mm thick, this is all nelightspeedy presented on a slim EPOS system which has been designed for wall –or stand – or pole mounted applications, freeing up space at your cash desk.

It can be easily adapted to both checkout and self-checkout set ups and is available in two colours, graphite black and pure white.

 

Installation and Training

Installation and Training:

Our highly trained and qualified engineers will visit your pharmacy with the EPOS System hardware for installation and also provide you with a full day’s training and manuals.

On-going training and support:

The support service includes both remote and on-site support if a technical or training issue arises, we will provide you with the peace of mind that, whatever happens, a technical engineer will be on hand to help immediately.

Any hardware failure will be rectified within 8 working hours either by our engineer visiting your premises or by replacement of the defective hardware.

Stock take service

Stock take service :

Worried about creating products in your new till ?

LIGHTSPEED can help you achieve the creation of products with stock figures and prices by automating the process.

How we can help you ?

We will provide stock take scanners to your pharmacy to scan all the products so that barcodes, price & stock quantity are recorded. Then we will transfer the data automatically to the till. On the day the system goes “live” all your pharmacy products will be available in your till which will give you peace of mind and confidence to you and your staff knowing that all the products with the price and stock figures are uploaded into the system.

Purchase Ordering

Purchase Ordering :

The LIGHTSPEED EPOS System is integrated with internet functionalities, enabling the system to transmit orders to suppliers such as Alliance, AAH, Enterprise, Phoenix and Lexon.

Chip and Pin Solution

Chip and Pin Solution:

1. To help reduce the level of card fraud, it is mandatory for any merchant accepting card payments to achieve and maintain compliance to the PCI DSS. This helps to protect sensitive cardholder data, but can carry a significant financial cost that can run into millions of pounds for large retailers.

 

2. Ocius Sentinel can help merchants to cost-effectively achieve and maintain PCI DSS compliance. Developed in-house by Commidea, the Ocius Sentinel software resides on the PIN entry device – PED, or payment terminal. It works as the card data is captured, and provides dual-layer data encryption from that point forward.

3. Ocius Sentinel is the UK’s first Payment Application Data Security Standard (PA-DSS) approved solution which utilises this dual-layered point-to-point encryption at the terminal.

4. Ocius Sentinel uses 168bit 3DES and 2048bit RSA encryption, only decrypting the data once it reaches Commidea’s PCI DSS Level 1 certified infrastructure.

5. Process the credit card transactions using broadband.

6. Monitor transactions online using web browser.

7. Terminal will be supplied free of cost.

8. Easy to setup and 24 hours support.

  

 

Payment Solutions

Fast, reliable and secure debit / credit card transactions using integrated chip and pin solution.

 

Tablet– Windows 10

Easy to carry anywhere and performs stock check, reorders and reporting.

 

Back Office

Need to access the system while the till is in use? No problem, all you need is a license on the computer in your back office.

 

Head Office

The LIGHTSPEED Head office solution can be used to manage multiple branches from a central office location and provides flexible reports, sale analysis etc.